Delivery
No panic! The delivery date we communicate is an estimated date. If in any case you haven’t received your pictures 1 week after the estimated delivery date, please contact us here.
The answer to this question depends on which shipment you chose: Eco Shipment or Express Shipment.
Eco Shipment:
The estimated delivery is between 10 and 14 days after you place your order.
Why? Well... To reduce our carbon footprint, we group all your photos together and process them twice a week. After printing your photos are cut, packed and shipped with the local postal service (BPost, PostNl, Royal Mail…). Because of this, we cannot keep track of your order in real time and don’t know when it will arrive exactly. You normally receive your photos within 10 days after placing an order.
The products eligible for eco shipment are:- Classics photo prints
- Retro photo prints
- Retro landscape photo prints
- Mini photo prints
- 1 XL poster
Express Shipment:
The estimate delivery time is between 3 and 5 days after you place your order.
Orders that are placed via the Shop, are processed on a daily basis and delivered via Track and Trace. As a result, these orders will arrive faster and the delivery time is more accurate than when you order a set of Classic, Retro or Mini prints (also known as “Stampix Originals”).
The products eligible for express shipment are:- 2XL Poster
- A3 Poster
- Collage
- Calendar
- Wishcards
- Mini photobook