Shipment

  • We print & ship C02 neutral, by using carbon neutral printers, printing on FSC certified paper and enclosing photos in recyclable packaging.

    Our process is also part of our sustainable approach. We print our standard products in batches, with only 2 print times per week. After printing your photos are cut, packed and shipped with the local postal service (BPost, PostNl, Royal Mail, etc).

    Because of this, we cannot keep track of your order in real time and that is reason why customers will not receive a confirmation from the postal service whether or not the package has been delivered. You normally receive your photos within 10 days after placing an order.

    The products eligible for eco shipment are:
    • Classics photo prints
    • Retro photo prints
    • Retro landscape photo prints
    • Mini photo prints
    • 1 XL poster

    To work more towards the sustainable world, we also have a partnership with WeForest to grow trees.

  • The fun starts! 🥳

    After placing your order, the fun starts! We collect your orders and will print them according to the shipment service you chose (eco shipping or express shipping). We keep you informed about the status of your order via mail. In your mails, you also have a link to follow your order via our Track & Trace page. Important: because your order is shipped through standard postal service (BPost, PostNl, Royal Mail…) we cannot keep track realtime of where your order is and when it will arrive exactly. 


    Important: we only offer tracking service (with the BPost track) for the express shipment option

  • Our eco shipment option is only available for products that are printed and shipped in batches, which go out on Mondays and Thursdays.
    Premium products, such as calendars and photo books, are not eligible for eco shipment as they are printed using a different method — they’re printed and shipped shortly after you place your order.
    This means that, if your order includes premium products, the eco shipping option will not be available. The products eligible for express shipment are:
    • 2XL Poster
    • A3 Poster
    • Collage
    • Calendar
    • Wishcards

  • If your photos are not printed yet, you can change your delivery address here.

    If your photos have already been printed, we allow you to change your delivery address once.

    If you need more help or if you ordered a premium product, please contact our support team.